For any business that chooses to outsource their billings and collections, not being in the know is a big concern. At MedUSA, we understand the importance of being able to check on the status of your claims, payments and financials in real-time. That’s why our business and operating model is based on complete transparency. With MedUSA, you get:

• Real-time access to your financial and client information through our portal
• Easy to understand charts and graphs
• Ability to drill-down and analyze information in tables and grids
• Custom reports designed based on your needs
• Ability to run ad-hoc report and queries on-demand
• Access to your information that is up-to-date

Our clients have real time access to all the information pertaining to their practice through our interactive client portal. Employees granted permission can review total claims submitted, paid, collected and any denials on a real-time basis. The information is presented in easy to comprehend visual modes.

You can further drill down for details, reviewing information at the payer, provider and even patient levels. The information can be sliced and diced, and viewed in different output formats like graphs, Excel Spreadsheets, etc.

Our state of the art technology and in-house IT resources allows us to customize reports and delivery based on the needs of each client. The completeness of the information we capture and make available for reporting provides valuable insights into your operations. For instance, by tracking service provided by location you are able to look at patient volumes by day by location and see if there are changes in patterns that require staffing adjustments.

You can also identify specific procedures or CPT codes that result in delayed payments for any given payer or coverage type. Our staff of experienced billers and coders can guide you through the best methods to maximize your collections in the shortest time.

Of course real-time access is only valuable if the data you are accessing is up-to-date. We review and submit claims within 24 hours of our getting completed information from the practice. Payments are posted and denials reviewed within 24-48 hours of a response from the payer. We close, reconcile and distribute account statements on the first business day of each month. In 26 years, we have not missed a single month-end statement delivery deadline. That’s 312 successful month ends and counting. That stellar record is by virtue of staying on top of your revenue and financials every day!

You can rely on our efficiency and diligence!